At Tony’s Plumbing, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, request our services, or sign up to receive communications via SMS or other channels.
We collect the following types of information when you use our website, fill out a form, or contact us:
Name
Email address
Phone number
Service address
Information related to your service request
Website usage data via cookies and analytics tools (e.g., pages visited, time spent on site)
We may use your information to:
Provide plumbing services and respond to inquiries
Schedule appointments and send service confirmations
Send informational and promotional text messages (SMS) (with your explicit opt-in)
Improve our website experience and marketing effectiveness via tools like Google Analytics
Communicate updates, promotions, or changes to services
Analyze user behavior to better serve our customers
By providing your mobile number and opting in through our website or forms, you agree to receive text messages from Tony’s Plumbing. These messages may include:
Appointment confirmations and reminders
Service updates
Promotional or marketing offers
Message frequency varies. Message and data rates may apply.
You can opt out at any time by replying STOP
. For assistance, reply HELP
or contact us at [email protected].
We never spam and we do not share, sell, or rent your phone number or personal information with third parties for their marketing purposes.
We use Google Analytics to collect anonymous data about how visitors use our website. This helps us understand traffic patterns and improve the user experience.
Google Analytics may use cookies to track session data. This information is aggregated and does not personally identify you. You can learn more about how Google collects and processes data at: https://policies.google.com/technologies/partner-sites
If you wish, you can opt out of Google Analytics tracking here: https://tools.google.com/dlpage/gaoptout
Our website uses cookies to improve functionality and user experience. You may disable cookies through your browser settings, but doing so may limit some features of our website.
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no internet transmission is ever 100% secure, and we cannot guarantee absolute security.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
You have the right to:
Access or update your personal information
Request deletion of your information (subject to legal limitations)
Opt out of communications at any time
To exercise any of these rights, contact us at: [email protected]
Our services are not directed to individuals under the age of 13. We do not knowingly collect information from children.
We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised effective date.
If you have any questions about this Privacy Policy, please contact us at:
Tony’s Plumbing
Email: [email protected]