At Tony’s Plumbing, your privacy is important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, request our services, or sign up to receive communications via SMS or other channels.


1. Information We Collect

We collect the following types of information when you use our website, fill out a form, or contact us:

  • Name

  • Email address

  • Phone number

  • Service address

  • Information related to your service request

  • Website usage data via cookies and analytics tools (e.g., pages visited, time spent on site)


2. How We Use Your Information

We may use your information to:

  • Provide plumbing services and respond to inquiries

  • Schedule appointments and send service confirmations

  • Send informational and promotional text messages (SMS) (with your explicit opt-in)

  • Improve our website experience and marketing effectiveness via tools like Google Analytics

  • Communicate updates, promotions, or changes to services

  • Analyze user behavior to better serve our customers


3. SMS Text Messaging

By providing your mobile number and opting in through our website or forms, you agree to receive text messages from Tony’s Plumbing. These messages may include:

  • Appointment confirmations and reminders

  • Service updates

  • Promotional or marketing offers

Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP. For assistance, reply HELP or contact us at [email protected].

We never spam and we do not share, sell, or rent your phone number or personal information with third parties for their marketing purposes.


4. Google Analytics

We use Google Analytics to collect anonymous data about how visitors use our website. This helps us understand traffic patterns and improve the user experience.

Google Analytics may use cookies to track session data. This information is aggregated and does not personally identify you. You can learn more about how Google collects and processes data at: https://policies.google.com/technologies/partner-sites

If you wish, you can opt out of Google Analytics tracking here: https://tools.google.com/dlpage/gaoptout


5. Cookies and Tracking Technologies

Our website uses cookies to improve functionality and user experience. You may disable cookies through your browser settings, but doing so may limit some features of our website.


6. Data Security

We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. However, no internet transmission is ever 100% secure, and we cannot guarantee absolute security.


7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.


8. Your Rights & Choices

You have the right to:

  • Access or update your personal information

  • Request deletion of your information (subject to legal limitations)

  • Opt out of communications at any time

To exercise any of these rights, contact us at: [email protected]


9. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect information from children.


10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the revised effective date.


11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Tony’s Plumbing
Email: [email protected]